FREQUENTLY ASKED QUESTIONS

Where can I get info about System One travelcards and prices?

If you’re looking for information about the System One travelcard range – e.g. prices and where to buy them, then you can find it right here on this website. Alternatively you can visit any TfGM Travelshop.

What are the terms and conditions for System One travelcards?

Terms and conditions of sale for our E-Bus Savers are clearly visible during the online purchase process.

Terms and conditions of use are printed on the reverse of your E-Bus Saver and your Membership photocard.

Terms and conditions for our travelcards sold via TfGM Travelshops and PayPoint shops can be found here

What do you do with my personal data?

We store your personal data for the purpose of membership processing and identification. And if you’ve opted in to receive further information from us, or given us permission to pass on your details to a third party, then we may use it in this way, for training purposes or fraud investigation.

Full details of our privacy policy are here on this website. Click the ‘privacy policy’ link in the footer section at the bottom of this page.

Where can I get journey information?

We have a link right here on this website via the ‘Plan your journey’ box on the homepage.

Alternatively you can visit your local TfGM Travelshop.

The major local bus companies and Metrolink tram also provide up to date and detailed timetable information on their own websites.

For rail information, call 08457 48 49 50 or visit www.nationalrail.co.uk

What happens if I lose my travelcard or it’s stolen?

Visit the Contact Us page to get in touch Customer services.

Who owns System One?

"System One Travel" is the brand name (and product range) promoted by Greater Manchester Travelcards Limited. For further information, please click About us in the 'What is System One' section of the website.

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